What is Covered in Customer care training & communication workshop.

Communication & Customer care training, is vital to your salon. This workshop is Suitable for your whole team on a team building course or suited to new staff, trainees or current staff who may need a boost on where they are and where they want to be.

  • This can cover anything you wish for your team.
  • Questionnaire to get an inside to where they are and where they wise to be using some proven methods from my own business up skilling from Alan Austin Smith & Going for Growth.
  • Conduct of a team.
  • Consultation( Why do clients leave us).
  • Effective communication.
  • Expectations of staff conduct/Ethos.
  • Documentation, Disciplinary and Incidents Reports.
  • GDPR.
  • HR advice and conducting this into your salon.
  • Your USP and your brand design.

Duration: 11 – 4 pm.

Next Date: For more email info@salondoctor.ie

Location: In your own salon* or at Allure Midland College of Hair, Make up & beauty.

Awarding Body: The Salon Doctor.

In a rush? Call us on 087 7556000

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